Terms & Conditions
Prices & Price Lists:
Current prices are as stated, however pricing may change without notice. Please feel free to confirm current price when ordering. Electronic Supply Company assumes no responsibility for any inaccuracies or typographical errors that may exist.
Returns, Repairs, & Warranty:
The products supplied by Electronic Supply Company are warranted against defects in materials and workmanship only to the extent that the individual manufacturers warrant their product. All item returned to Electronic Supply Company either for credit or repair must be accompanied by a copy of the invoice on which the item was purchased. All returned items must be shipped prepaid and in the original packaging including manuals and accessories. Electronic Supply Company will replace or credit defective items within 30 days of the original date of purchase. The defective item must be returned to Electronic Supply Company before a replacement can be sent. Items sent back to Electronic Supply that are not within 30 days will be sent back to the manufacturer for repair of replacement dependent on the manufacturers warranty policy. Dealer is responsible for frieght and/or repair charges from the manufacturer. Items returned from manufacturer and not picked up or paid within a 90 day period from which the item is received back from the manufacturer will be sold to recoup repair charges incurred by Electronic Supply Company.
Non-Stocking items that are ordered as per request from a dealer are not subject for standared return policies. Pre-Payment is required for all items that are not standard stocking inventory.
Merchandise shipped is carefully packed or prepackaged by our suppliers in compliance with carrier requirements. Once any shipment is released to a carrier, any damage(s) become the responsibility of that carrier. All claims must be made directly with the carrier and should be reported as soon as possible. Claims for loss or damage in transit must be noted on the freight bill or carrier's receipt and signed by the carrier's agent. Failure to do so will result in the carrier's refusal to honor the claim. Please open your order immediately to check for concealed damage and compare invoice to shipped items.